↩ Getting Started

Quickstart Guide

Step One: Uploading your files

Using the 'FTP ACCESS' information found in your welcome email, you are now able to connect to your new web space and upload your files.

If you don't already have FTP software, or you're unsure of how to use this information, you might find our hosting manual entry "How to make changes to your website" helpful. This covers the most popular ways to upload and modify your website files.

In order to be seen online, your website files need to be uploaded into the 'public_html' or 'www' directory within your new hosting account. These directories are in fact one in the same, so you may use either one as you wish - but we ask that you please do not delete any of the files or directories included as standard with your new account.

Step Two: 'Pointing your domain name'

Note: If you registered your domain name with MyHost/MyDomains, or chose to 'transfer' your existing domain name to our service, we will take care of this step for you.

In order for your domain name to point to your new web hosting account, you need to change the DNS information with your domain registrar (i.e. the place where you ordered your domain).

Most registrars will allow you to log in and manage your domain name(s) online. Once you have done this, find the section regarding "Nameservers" or "DNS". You should then be able to change the two nameservers for your domain to those specified in your welcome email (under the heading "DNS INFORMATION").

If you're unsure about any of this, contact either your domain registrar, or contact us.

IMPORTANT: Please bear in mind that once you have made these changes, they make take as long as 72 hours to filter through the internet. This is known as 'propagation'. In order for you to access your website facilities before propagation is complete, we have provided alternate details in your welcome email (headed 'UNTIL YOUR DOMAIN NAME RESOLVES CORRECTLY').

Step Three: Setting up your email

By default our web hosting accounts are able to receive email sent to any address at your domain name. For example, by you will receive email sent to sales@exampledomain.co.nz, info@exampledomain.co.nz, ANYTHING@exampledomain.co.nz.

If you are the only person collecting email at your domain name, the easiest (and most reliable) option is to leave the email settings as they are. Simply set up your email software to collect email using the information provided in the welcome email and it will all come through to your account.

Note: You only need to set up additional POP Email accounts if you require email to different addresses to be collected seperately (i.e. 'sales', 'info', 'bob' etc).

If you use Microsoft Outlook or Outlook Express to check your email, you mays like to use the "Outlook (Express) AutoConfig" option, found under 'Manage Accounts' within your CPanel. Clicking this will set up your mail software for you.