Holiday opening hours, 2024-25

With the Christmas & New Year break around the corner, we're preparing to spend a little less time answering phones and support tickets. 24/7 emergency support is always available.

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Some well-earned holidays are just around the corner. As usual we'll make sure that everything keeps running smoothly for all our customers, while also letting our Support Team members enjoy an end-of-year break.

Help is always on hand for emergencies. Just call 0800 454 537 and we'll pick up. Please be aware that call-out fees can apply, though.

For less urgent phone calls, our holiday hours are below. We will also keep working on support tickets, but at a lower capacity than usual. In advance, thank you for being patient. On Monday 6 January, everything will be back to normal.

Wishing you a fun, restful holiday and a happy year in 2025!

Summer hours

Date Working hours
Friday, 20 Dec 8:30am to 12:30pm
Saturday, 21 Dec Closed
Sunday, 22 Dec Closed
Monday, 23 Dec 10am to 4pm
Tuesday, 24 Dec 10am to 4pm
Wednesday, 25 Dec Closed (public holiday)
Thursday, 26 Dec Closed (public holiday)
Friday, 27 Dec 10am to 4pm
Saturday, 28 Dec Closed
Sunday, 29 Dec Closed
Monday, 30 Dec 10am to 4pm
Tuesday, 31 Dec 10am to 4pm
Wednesday, 1 Jan 2025 Closed (public holiday)
Thursday, 2 Jan 2025 Closed (public holiday)
Friday, 3 Jan 2025 10am to 4pm
Saturday, 4 Jan 2025 Closed
Sunday, 5 Jan 2025 Closed
Monday, 6 Jan 2025 Normal hours resume

Photo by Nitin Dhumal on Pexels.

Support sets us apart

The support team always seem to go above and beyond, honestly couldn't ask for anything more.

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Awesome Customer Support on a Sunday. Quick responses and solutions. Always patient and friendly! Thank you so much peeps! ★★★★★

Heike Theis
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Quick response to call, friendly manner, superb understanding and technical knowhow. Problem quickly resolved. ★★★★★

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Trustpilot reviewer

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