Holiday opening hours, 2023-24


Over the Christmas & New Year break, we'll spend a little less time answering phones and support tickets. Emergency support is always available.

2023 is nearly over and some well-earned holidays are just around the corner. As usual we'll make sure that everything keeps running smoothly for all our customers, while also letting our Support Team members enjoy a break.

Help is always on hand for emergencies. Just call 0800 454 537 and we'll pick up. Please be aware that call-out fees can apply, though.

For less urgent phone calls, we'll be available in the hours below. The team will also keep working on support tickets, but we'll be operating at lower capacity than usual. In advance, thank you for being patient. On Monday 8 January, everything will be back to normal.

Wishing you a fun, restful holiday and a happy year in 2024!

Summer hours

Date Working hours
Friday, 22 Dec 8:30am to 12:30pm
Saturday, 23 Dec Closed
Sunday, 24 Dec Closed
Monday, 25 Dec Closed (public holiday)
Tuesday, 26 Dec Closed (public holiday)
Wednesday, 27 Dec 10am to 4pm
Thursday, 28 Dec 10am to 4pm
Friday, 29 Dec 10am to 4pm
Saturday, 30 Dec Closed
Sunday, 31 Dec Closed
Monday, 1 Jan 2024 Closed (public holiday)
Tuesday, 2 Jan 2024 Closed (public holiday)
Wednesday, 3 Jan 2024 10am to 4pm
Thursday, 4 Jan 2024 10am to 4pm
Friday, 5 Jan 2024 10am to 4pm
Saturday, 6 Jan 2024 Closed
Sunday, 7 Jan 2024 Closed
Monday, 8 Jan 2024 Normal hours resume

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